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Consignment Policy

Master Agreement:

These Terms and Conditions will be applicable to all footwear and other goods (collectively, the “Goods”) delivered by the Consignor named above (“you”) to, and accepted by Hype Technologies or YOUBETTERFLY (“we”, “us” or “our”) for sale on consignment online, or through other channels. 

Consignment Acceptance Process and Rejections:

If you desire to consign Goods with us for sale through internet sales channels and or Brick and Mortal Retail stores, the following procedures must be followed, in order:

a.      You must provide us with a request (a “Consignment Request”), specifying the brand, model, size, quantity, and any other pertinent price-related information regarding such Goods, as well as the quantity of each that you would like to consign to us. This request can be initiated through the website: click here or in-store.

b.      We, in turn, will assess the Consignment Request, and, in our sole and absolute discretion, select which of such Goods we will accept for consignment by means of delivering a confirmation (each, a “Confirmation”) to you stating which of the Goods from your Consignment Request we will consider for acceptance, as well as the minimum sales price and our commission rate with respect to each of such Goods. It is important to note that we might request to check the item physically before confirming. In this case, you will have to inform us if you wish to bring the item in person or you wish that we pick it up from your location at your expense.

c.       All consignment items need to be stored at our premises, while you “the consignor” retain the legal ownership of it until it’s sold whether online or in-store. You will decide whether you wish to deliver the goods in person or you want us to pick-up the goods from your location at an agreed price.  

d.      If you decide to keep the confirmed goods in your possession, youbetterfly won’t be able to consign and push the items on our website or social media. All consigned items need to be checked and physically available in the store. This is a physical transfer in possession but not in ownership and it is subject to trust and signed agreement between both parties.

e.      Subject to the remaining provisions of this Agreement, we shall then use our commercially reasonable efforts to sell the Goods accepted for consignment in accordance with the Confirmation and this Agreement for such period as we may determine in our sole and absolute discretion.

 Ownership Representations:

You represent and warrant to us that you are the valid and lawful owner of all Goods which you consign to us, that none of the Goods will be subject to any lien, encumbrance, security interest, or other adverse claim, and that you have the full legal right to offer and sell the Goods. You further represent and warrant to us that all Goods that you deliver to us will be genuine, authentic, and will conform to the description stated in the applicable Confirmation: Full name, Model Size (US), Quantity, Price, Condition, Remarks and Minimum selling price. Failing to do so you will be warned and banned from doing business with youbetterfly.

For legal matters, youbetterfly cannot keep the original receipts of the shoes in-store, we advise all the consignors to keep the original receipts otherwise we can't guarantee that they will remain with us.

Sales Efforts:

Subject only to the minimum sales price stated in the applicable Confirmation, we may offer the Goods for sale in such manner as we deem appropriate, including by means of display on our website or retail store. We will offer the Goods for sale at such price as we deem appropriate in our discretion, provided that we will not sell the Goods at a unit price (a unit being, in the case of footwear, one pair) that is less than the minimum unit price for such Goods as stated in the applicable Confirmation. You may at any time, by means of telephonic or written notice to us, request a change in the minimum price for any or all Goods that have not yet been sold, provided that we reserve the right not to implement any such change and to deem such Goods as Rejected Goods at such new minimum sales price, or delay such implementation until (a) if requested by us at the time of any telephonic notice, you have confirmed the change to us in writing, and (b) if applicable, we have had a reasonable time to update our websites or store prices to reflect such change. Except for the minimum price assurance in the event of sale, we make no guarantee as to whether, when, or at what price any of the Goods can or will be sold.

Prices are subject to change based on market price, if the seller asks for a price change, youbetterfly team will assess the same and revert back within two working days. 

Proceeds of Sales:

If and when the Goods are sold, we will charge the customer for any applicable sales tax on the sale price of the Goods. If, as and when proceeds from the sale of Goods are actually received, such proceeds will be applied (1) to the payment of any applicable sale taxes, (2) to pay to us our commission (which, unless otherwise indicated in the applicable Confirmation, will be the confirmed asking price of the seller less any fees charged by our credit card processor, for which we will be solely responsible) on the sale price at the commission rate specified in the applicable Confirmation, and (3) an admin fee related to storage, delivery charge, running promotions, content creation online and social media that will be added on the agreed selling price from our side (4) the balance will be paid to you (your minimum asking price). We will notify you promptly upon (a) our receipt of proceeds from the sale of Goods, or (b) the conclusion of the period within which the customer may make any claims regarding the Goods, and we will thereafter pay you your share of the proceeds when you (the consignor) pick up the cash during normal business hours, upon your presentation of the applicable Confirmation and your driver’s license or other satisfactory picture identification. We may require you to sign a receipt confirming your receipt of the amounts that we are then paying to you. All payouts are done on Fridays (Weekly cycle from the date the item is sold) of every week via bank transfer, cash, or cheque subject to availability. 

Withdrawal of Goods:

a.       Either you or we may, at any time, elect to withdraw the offering of any or all of the Goods which have not yet been sold, provided, however, that you agree that you will not withdraw the Goods prior to 7 days after the date of delivery of the Goods to us. We will notify you of any such determination on our part, and you will notify us in person or in writing of any such determination on your part. If you seek such an early withdrawal, we will be entitled to an early withdrawal fee equal to 50 AED per item (if such Goods are shoes, or per item if such Goods are of another type), and may retain the subject Goods, and continue to make them available for sale pursuant to the terms of the Confirmation and this Agreement, until the earlier of our full, final and indefeasible receipt of such early withdrawal fee, the sale of the Goods, or the expiration of such 7-day period.

Any pull-out done after 7 days will be charged 25 AED.

To withdraw the goods please email us at sell@youbetterfly.com two (2) days in advance to make sure your goods are pulled out and ready.

b.      Upon any withdrawal (or any Goods deemed Rejected Goods in accordance with the provisions hereof), you will be responsible for picking up the subject Goods at our location during normal business hours, at which time you must present the applicable Confirmation together with your driver’s license or other satisfactory picture identification. We at Hype Technologies have no responsibility for dropping off your goods but we can assist through our local delivery partner in which case, they will set their delivery charge.

Title to Goods:

At all times prior to our sale of Goods, title to and ownership of such Goods will remain in your name, provided that we have full authority to affect the sale of such Goods in accordance with the terms and conditions stated herein. Notwithstanding the foregoing, any Abandoned Goods shall become our property, and we shall have no further liability to you for such Abandoned Goods (without binding ourselves, we note that this provision is solely intended to alleviate our inventory storage and tracking obligations, and it is our intention to donate any such Abandoned Goods to charity, but we may dispose of them once they become our property in our sole, exclusive, and nonrenewable discretion).

Risk of Loss:

We shall have no liability to you or any third parties for any loss or damage to the Goods in transit to us, and you hereby indemnify us and hold us harmless in respect of any such damages. We will endeavor to use reasonable care in the handling, display, and storage of your Goods, using not less than the same degree of care that we utilize with respect to our own goods of a similar nature. However, in the event that any of the Goods are lost or stolen or are damaged or destroyed by fire, flood, customer handling, or other causes beyond our reasonable control, then, except to the extent of any insurance proceeds that we actually collect in respect of such Goods, the risk of loss remains with you, and we assume no responsibility or obligation to make any payment or reimbursement in respect of any such loss or damage, or for any special or consequential damages. We make no assurance that our insurance will provide coverage for the Goods or the amount that any insurer may pay in respect of any casualty relating to the Goods.

Customer Returns or Adjustments:

From time to time, customers may make claims or seek adjustments in respect of latent defects or other claimed deficiencies with respect to products that we sell. We reserve the right, in our good faith judgment, to make allowances and/or accept returns of Goods, and in such circumstances, such allowances or returns will be treated as an adjustment to
the net proceeds for purposes of calculating our respective shares of net proceeds for purposes of paragraph 5 above.

Mail-In Consignors:

To the extent that you provide us with Goods other than by in-person delivery at our location, you and we will nonetheless endeavor to implement these Terms and Conditions as closely as possible, including (a) the issuance of Confirmations by mail, overnight courier, or e-mail, notification of sale by mail or e-mail, and return of any unaccepted or unsold Goods to you by such means as you designate (with all shipping charges to be paid for by you). 


This Agreement constitutes the sole and entire agreement between you and us regarding the subject matter hereof, and neither you nor us has made any representation or warranty except as expressly stated above. No amendment of this Agreement, or any waiver hereunder, will be valid unless evidenced by a further written agreement signed by you and us. This Agreement is binding on and enforceable by you and us and your and our successors and assigns